You can call or email the virtual site to receive a new, active consent link when you are ready to complete the documents if the one previously sent to you has expired. Please note that the virtual site working hours are from 9am – 9pm ET Monday to Friday (1-833-276-5304). If you would like to complete your consent over the weekend or after hours, you can always fill out the PDF documents sent to you in the transfer letter and email the completed documents to the virtual site at AbbVieBIFS@iqvia.com.